Help centre
Answers to the things people ask us most
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Does Circl charge anything?
No. Listing and renting are both free, and we take no commission on what you agree with the other person.
How do I pay for a rental?
Directly to the owner at handover — cash, UPI or bank transfer, whatever you both prefer. There is no payment option on Circl, and we will never ask you to send money to us.
How do deposits work?
The owner decides whether to ask for a deposit and how much. It is handed over in person at pickup and returned by the owner once the item comes back in order. Agree the amount in the chat first so it's in writing.
When does the owner respond?
Instant listings accept automatically. Otherwise the owner sees your request in their dashboard and accepts or declines it. Nothing is charged either way.
What do I bring to pickup?
An ID if the owner has asked for one, and your phone. Photograph the item together at pickup and again at return — those photos settle almost every disagreement.
Can I extend a rental?
Message the owner. If the item isn't promised to someone else, agree the extra days and the extra rent between yourselves.
What if the item is damaged?
Circl provides no insurance or damage cover. The deposit is the owner's protection, and anything beyond that is between you and the other person — with a police complaint for serious loss or theft.
Which areas does Circl cover?
Circl is based in Delhi, but you can list or rent anywhere in India. Search by your own locality — suggestions appear as you type — so collecting an item stays a short ride.
Still have a question?
Our Delhi team answers every message within one working day.